Shipping & Returns

SHIPPING POLICY

Seasons Floristry delivers within all UAE Emirates from 10 am, 7 days a week.

 

Delivery charges will automatically apply to any amount purchased in such areas;

 

Dubai - 50 AED

Sharjah - 30 AED

Ajman -  50 AED

Abu Dhabi - 150 AED

Ras Al Khaima - 100 AED

Umm Al Quwain - 100 AED

Al Ain - 100 AED

 

 

For orders with more than one delivery address, each additional address will be an additional charge depending on the area of delivery. For orders requiring re-routing such as pick up of gifts/items or payment, there will be an additional charge depending on the required areas.

 

The last timing for same-day deliveries in Dubai, Sharjah, and Ajman is 6 pm, any deliveries placed after 6 pm will be delivered the next day.

 

We offer same-day delivery to Abu Dhabi and Al Ain if you order before 12nn. Any orders placed after 12 midday will be delivered the next day.

REFUND POLICY

Seasons Floristry, after accessing the circumstances, may offer an alternative solution such as re-sending the same product or a different one within the same price or refunding the price of the product.

We aim to solve a refund query within one working day, the solution will take into consideration the freshness of what flowers/plants can be offered and will be at our Head Florist's discretion.

We accept same-day returns, only if the products are damaged or incorrect upon arrival to you the customer. Please notify us and return the products in their original packaging. In such instances, we will endeavor to send you another, refund the payment, or offer a credit note for future use. We can only accept returns of products that haven’t been tampered with or damaged due to the negligence of the customer. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card. Shipping and Handling fees are non-refundable.

Contact us at hello@seasonsfloristry.com for any further questions.

ONLINE TERMS AND CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

Seasons Floristry has the right to refuse service to anyone at any time.

Customers using the website who are Minor/ under the age of 18 shall not register as a User of the website and shall not transact on or use the website unless consent has been given to us to allow any of your minor dependents to use seasons floristry.com by agreeing with these Terms of Service.

It is forbidden to use our products for illegal or unauthorized purposes and violates any laws in your jurisdiction (including but not limited to copyright laws).

Any Cyber-attack will be considered a criminal offense.

Services will immediately terminate when a breach or violation of any of these Terms occurs.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

Seasons Floristry can also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly may deny you access to our Services.

TERMS OF SERVICES

Seasons Floristry operates this website and is referred to here as “we”, “us” and “our” and all its information and services are available with the acceptance of all Terms and Conditions (“Terms”, “Terms of Service”) here presented.

These Terms of Service apply to all website users including, without limitation: Browsers, vendors, customers, merchants, and content creators.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

PRODUCT CONTENT AND INFORMATION CONTENT

Certain content, products, and services available via our Service may include materials from third parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

The information available on this website might not be accurate or up to date, and when this occurs we are not responsible and we have no obligation to update, amend or clarify information on the website, except as required by law. Prices are also subject to change without prior notice (including after you have submitted your order) and at any time services and contents can be ceased. Without prior notice, we have the right to correct any omissions, errors, or inaccuracies, change or update information or cancel orders if any information on the website is inaccurate.

Please email us at hello@seasonsfloristry.com for more accurate data.

COMMENTS, FEEDBACK AND OTHER SUBMISSION

Comments and contents identified as within U.A.E. law violation or are judged offensive to us may, without obligation, be monitored and removed. Any ideas, plans, materials, suggestions, or proposals sent from you to us by any means might be used in any way, with no obligation from us for any compensation, confidence, or response.

With these Terms, you agree that you will not use/provide false credentials or information and publish comments there are not in lieu of U.A.E. law. We take no responsibility/liability for comments or content posted by users or any third party.

WARANTIES & LIABILTY

By agreeing with these Terms you accept that your use of our services/products is at your sole risk. Seasons Floristry and its partners will be considered harmless and will be compensated for any demand, allegation, or attorney’s fees, made by any third party due to any violation of any law or the rights of a third party, or emerging from your violation of these Terms of Service or documents incorporated by reference.

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Seasons Floristry, its partners, and service providers won’t be liable for any kind of injury, claim, loss, or any indirect/direct, incidental, punitive, consequential, or special damages, including, without limitation, lost profits/savings/revenue,/data, costs replacements, or similar damages, whether based in contract, tort – including negligence; strict liability or else, in consequence of your use of any of the Service/products, or for any other claim related in any way to your use of the Service or any product, including and not limited to, any omissions/errors in content, any damage/loss of any kind sustained as a result of the use of the Service and it’s contents/ products posted, transmitted, or anything available via the Service, even if informed “possible”.

If any component of this Service is determined unlawful, unenforceable, or void, this Terms shall despite be executable to its fullest extent permitted by applicable law, and the impractical portion should be withdrawn from these Terms of Service, not affecting its validity/enforceability of any remaining stipulations.